Outreach Programs

Outreach Services will assist individuals and families experiencing barriers (low-income, homelessness, domestic violence, and more) to meeting their needs (housing, financial stability, security and safety, etc.,) the program assists individuals and families connect with appropriate services within the agency and/or the community to access needed resources.

Outreach Services are available in Red Deer and Central Alberta communities.

Outreach Workers can assist with:

  • assessing and identification of immediate needs through our intake process
  • supporting individuals and families in identifying their needs/concerns
  • accessing support services related to individual needs
  • supporting those experiencing or affected by domestic abuse/violence
  • legal support
  • crisis intervention
  • addressing and identifying financial concerns
  • connecting individuals to resources within their community

We need personal care items!

We accept donations of new personal care products for adults and children. Items of need are:

  • shampoo / conditioners
  • soap
  • deodorant
  • toothpaste and tooth brushes
  • feminine hygiene products
  • diapers (of all sizes)
  • brushes and combs

If you would like more information on our Outreach Services or be connected to an Outreach Worker please call 403-347-2480 or 1-866-347-2480.

Outreach Programs

Covering the Basics

This program assists vulnerable Albertans with complex needs, who may be dealing with challenges such as:

  • physical and/or mental health issues
  • additions
  • chronic or episodic homelessness
  • low financial literacy
  • low workplace essential skills

Program Information This is a 12 month program where individuals are provided the support, tools and referrals required to build financial management skills, address complex needs, and gain housing stability. The goal of the program is to support the client’s achievement of safe, realistic and reasonable goals through a case management approach.  The goal of case management is to empower people, draw on their own strengths and capabilities, and promote an improved quality of life by facilitating timely access to the necessary supports and thus reduce the risk of homelessness and/or help them achieve housing stability. Financial Administrators do not provide therapeutic support, but using a “solution-focused” model for support they can:

  • Listen and offer encouragement
  • Validate clients experience
  • Identify issues
  • Identify strengths
  • Nurture problem-solving and coping skills
  • Assist in identifying goals by developing a personal plan
  • Develop a crisis plan
  • Identify and celebrate successes
  • Identify volunteer opportunities

The Financial Administrator can also advocate on behalf of the client and connect them to community resources which may involve the following

  • Helping clients make initial contact with a community resource
  • Setting up appointments on their behalf
  • Assisting clients to fill out forms and/or access appropriate subsidy programs (financial, housing, etc.)
  • Accompany clients to appointments (e.g. court, legal, doctor, etc.)

Program Criteria All clients accessing this program will be referred by Community and Social Services staff working in the Income Support or AISH Programs.  If you would like more information on our Covering the Basics program please call 403-347-2480 or 1-866-347-2480.

Tools For SchoolsTools for School Program

The Outreach Centre and United Way of Central Alberta presents Tools for School which aims to reduce one known barrier preventing children and youth from successful learning and participation in school. School supplies are collected and distributed to families across Central Alberta who have children in kindergarten to grade 12, who otherwise could not afford to purchase supplies. Thousands of backpacks are filled with basic school supplies to ensure students have the tools they need to succeed in school.

Visit the Tools for Schools page for full program details.

Make A Monetary Donation

Can’t make it out to shop? You can still contribute by making a secure donation online at CanadaHelps.org.

Host A Product Drive

Start a collection! The success of this program is dependent on donations which we receive from individuals in our community and corporate sponsors. Make a difference and help us collect supplies so we can guarantee that students in need can start the school year on equal footing with their peers. Full lists of supplies, per grade, are available below.

Shop & Drop Off

If you’re out shopping for school supplies, double up and drop off your donations at one of the community Tools for School collection bins conveniently located around Central Alberta.

If you want more information or to get involved with this program, visit the Tools for Schools page. 

Adopt-A-Family Program

Adopt-A-Family provides assistance throughout the year to families when they are most in need. With a focus on the Christmas season, the program focuses on single parent families who are struggling and require extra help to provide for their family.

How Can You Help?

  • Sponsor a Family
  • Donate Gift Cards
  • Make a Monetary Donation  Donate online at Canadahelps.org

Christmas is the time of year we all enjoy and anticipate.  Many people enjoy the festive season and look forward to it for months, especially children. Spending time with loved ones, exchanging gifts, traditional goodies and decorating the tree are a few of the things that make it special. For over 18 years sponsors in the community and The Outreach Centre have shared the spirit of Christmas with families in Central Alberta by providing gifts under the tree, special treats and a holiday meal to share.

As fall sets in, we begin to reach out to our wonderful community to help bring the Christmas Spirit to families who are finding themselves in difficult circumstances. Each year the Adopt-A-Family program is met with great need and we do not expect this year to be any different.

We work closely with the Christmas Bureau, Food Bank and the Salvation Army to ensure that no one is left out and that there is no duplication of services.  Your donation and “adopted” family remains anonymous and is coordinated through our office to respect confidentiality.

Your consideration of supporting The Outreach Centre is greatly appreciated.

For more information on this program, please visit the Adopt a Family page

Legal Information & Referrals

We do not provide legal advice

 This program provides legal information and referrals to individuals as they navigate through the legal and judicial system.  Our staff will assist clients to identify legal issues and prioritize legal needs.

Our goal is to support individuals and assist them with their understanding of the legal process by:

  • providing information, educational materials, referrals, and advocacy
  • supporting individuals as they understand the nature of their legal issues and understand judicial process and procedure
  • provide court preparation and accompaniment
  • educate community agency frontline service providers regarding legal issues faced by their clients

If you are interested in sponsoring a Law and Order Lunch please contact us at fundraising@womensoutreach.ca or call 403-347-2480

If you need to connect with or learn about the Alberta courst system, visit AlbertaCourts.ca.

Paralegal support services will serve victims of domestic violence and vulnerable citizens in Central Alberta who are disadvantaged due to factors that affect their access to, use of, or ability to participate effectively in the legal process.

Paralegal Support Services delivered through The Outreach Centre will have the following areas of focus. These areas will:

Provide the vulnerable citizens in our community and central Alberta with non-traditional strategies to address legal concerns and understand the legal process at a more confident knowledge level.  Understanding complex and intersecting client needs and the barriers facing clients, including clients from vulnerable and marginalized groups is critical to the development of legal support programs and services.  This includes services to Newcomers, Indigenous and onsite services within community agencies where vulnerable citizens attend.  This service will include coaching and assistance with court and government forms and procedures  in all areas of law, for all types of clients

Assist in the coordination between of legal supports within our community and work together to strengthen Red Deer’s ability to reduce barriers faced by our clients, as well work directly with communities in central Alberta and supporting partner agencies.

Provide appropriate legal education training and develop strong relationships with legal professionals that would increase the capacity of frontline staff to adequately serve the complex socio-legal needs of their clients. Agency staff need to be aware of the socio-legal challenges clients may encounter and the significant complexity these challenges may add to the client’s capacity to participate in their legal proceeding.

Want more information?

Please call the Outreach Centre at 403-347-2480 or email info@theoutreachcentre.org, or submit this form for more a detailed response.

We want to help you. Please connect!

Programs