Domestic Violence Outreach Programs

Domestic violence and abuse can happen to anyone, yet the problem is often over looked, excused or denied. Noticing and acknowledging the signs of an abusive relationship is the first step to ending it. If you or someone you know is in an abusive relationship, there is help available.

If you or someone you know is in an abusive or dangerous relationship, there is help available.

Read more about domestic violence and abuse.


Domestic Violence Programs & Services

Domestic Violence Support

The Domestic Violence Outreach program offers support to individuals leaving or experiencing domestic abuse.  This program can be a source of short-term support as women seek information and make healthy choices.  The focus is safety, connection to resources, information, and education related to domestic abuse and breaking the cycle of violence.

The outreach team provides case management services to individuals who have experienced domestic abuse or family violence, either in the community or transitioning from a shelter.  While everyone’s experiences are unique, services may include:

  • case management
  • safety planning
  • addressing basic needs
  • advocacy and referrals
  • educations and prevention
  • individual support / crisis intervention
  • assisting individuals to secure affordable housing
  • assisting individuals to address financial concerns
  • understanding and working through the legal/judicial system
  • connecting individuals to resources

Our goal is to ensure anyone living in or leaving an abusive relationships has access to someone who can respond to their crisis and support them.

If you would like more information regarding domestic violence support and/or be connected to an Outreach Worker please call 403-347-2480.

Domestic Violence Intervention & Response Team

The Domestic Violence Collaborative Program was developed through the Domestic Relationship Violence Initiative Committee when the Domestic Violence Court began in Red Deer in 2005.  The collaborative program operates under the direction of the Collaborative Management Team.  The Management Team consists of the RCMP, Crown Prosecutors, Red Deer Community Corrections, Children’s Services, Jim Freeman Psychotherapy Ltd, Alberta Health Services Addictions and Mental Health, The Outreach Centre, Central Alberta Women’s Emergency Shelter, and Central Alberta Sexual Assault Centre.

The goals of this team are to:

  1. To increase the safety of victims of domestic violence.
  2. To increase victim (complainant) safety, participation and input for those involved with the Domestic Violence Court.
  3. To increase offenders’ acceptance of responsibility.
  4. To enhance collaboration and coordination of services in the Domestic Violence Collaborative Program.

This team provides case management to victims of domestic violence involved in the judicial system, serving Red Deer, Innisfail, Blackfalds, Sylvan Lake and Lacombe.  The team provides support to victims of domestic violence by:

  • educating of ongoing risk management
  • ensuring that successful safety plans are in place for victims and their families
  • connecting to ongoing support services
  • provides an opportunity for the victims voice to be heard through a court interview which is then provided to the Crown Prosecutor

If you would like more information regarding domestic violence support and/or be connected to a Case Worker please call 403-347-2480.

Who is involved?

The Domestic Violence Intervention and Response Team is a collaboration between Central Alberta Women’s Emergency Shelter, The Outreach Centre and the RCMP.  This team provides case management to victims of domestic violence involved in the judicial system serving Red Deer and area.  Caseworkers are housed within Red Deer RCMP and The Outreach Centre.  This team provides support to victims of domestic violence, educating of ongoing risk management and ensuring that successful safety plans are in place for themselves and their families, support with and through the judicial system and a connection to ongoing supports. This program provides an opportunity for the victim’s a voice to be heard through a court interview which is then provided to the Crown Prosecutor.

Domestic Abuse Response Team

The Domestic Abuse Response Team is intended to focus not only on immediate crisis needs of families, but provide early intervention and ongoing support to help individuals and families avoid reaching further crisis.

A partnership between Red Deer Regional Hospital Emergency Department and The Outreach Centre that focuses on the prevention of further victimization, decreases utilization of healthcare services, and encourages survivors of violence to seek supports needed to make positive changes in their lives and the lives of their children.

Referrals to DART are ONLY through the Emergency Department of Red Deer Regional Hospital.

DART staff will:

  • provide patient with crisis intervention
  • provide patient with domestic violence information
  • assess further immediate risk of domestic violence
  • develop a 24 hour safety plan (including accommodations)
  • discuss patient safety upon discharge from the Emergency Department
  • upon consent follow up with patient the following business day

If you would like more information regarding the DART team, domestic violence support and/or be connected to an Outreach Worker please call 403-347-2480.

Domestic Violence Therapeutic Services

Victims of domestic abuse can visit a licensed therapist to learn how to cope with the emotional trauma that’s often left behind even after they’ve left an abusive relationship.  Those who are in an abusive relationship can receive the help to recognize, understand the abuse, and develop the skills and resources to address the abuse for themselves.

In many cases, individuals suffering through domestic abuse or family violence are not inclined to report what is happening to the authorities. This stems from fear as well as the hope that the behavior will go away. Unfortunately, it rarely does, and in most cases, it worsens.

Domestic abuse or family violence can be physical, emotional, sexual, or psychological. Common behaviors include name calling, threat making, manipulation, humiliation, blaming, and similar violations. Other dangerous indicators of domestic abuse or violence involve the aggressor attempting to isolate the victim from others, monitoring the victim’s behavior, among other acts.

Being in a violent relationship can feel incredibly isolating. Although it may feel as if you are alone, it is important to know that there are people who can help. The first step of reaching out is often the hardest, but it is the only way the violence will stop. Research shows that women who are in or have left an abusive relationship experience a higher than average level of anxiety, depression, panic attacks and post-traumatic stress disorder (PTSD).  Many women and men can find it difficult to deal with the emotional and psychological impacts of abuse and the ways in which it can continue to affect their lives, and relationship with others over time.

If you would like more information regarding domestic violence therapy and/or be connected to a therapist please call 403-347-2480.

Safe Visitation

What is Safe Visitation?

When families are dealing with the impact of domestic violence, the Safe Visitation program is a neutral, child focused program which allows children to continue to have access to their Safe Visitation non-custodial parent in a safe, structured and supportive environment. We support the premise that children grow up to be healthier, adaptive individuals who are better able to contribute to the community when a supportive connection is maintained with both parents, even after separation or divorce.

Who is eligible?

The Safe Visitation Program is offered to children living within families impacted by intimate partner violence or family violence in central Alberta. Eligible children have a pre-exisiting relationship with their non-custodial parent and wish to continue this parent-child bonding process.

Families may be referred to the program through a Court Order, Legal Services, Victims Services, RCMP, Children’s Services, one of our many community partners, or a self-referral by either parent as long as both parents are cooperative with the process. Please not that not all referrals will be accepted into the program.

What are the benefits?

  • Provides children with an environment to actively engage in a safe, meaningful visit with their non-custodial parent.
  • Allows non-custodial parents the opportunity to rebuild or maintain a health, consistent relationship with their child.
  • A safe, secure and supportive environment for all parties, incuding children, their custodial parents and their non-custodial parents.
  • Reduced opportunity for conflict between parents and families.

Where do we start?

Both parents are responsible for contacting the agency by phone at 403.347.2480 to complete a screening with the Safe Visitation Program Coordinator before starting the intake application process. The Program Coordinator will inform the parents of the required documentation needed to complete your application for services. Intake appointments are conducted separately, followed by a children’s orientation to the program.

What to expect:

  • Supervised visits are conducted within our secure facility at The Outreach Centre
  • Once a family is accepted into the program, a specific time in our visitation roster will be assigned to them. Each family is eligible for one 1.5 hour visit per week.
  • Scheduled visits are held on Wednesaday and Friday evenings, and Sundays.
  • Due to limited space, only the visiting children and their visiting biological parent will be permitted to enter the visitation environment.
  • Service provision does not include parenting assessments, clinical treatment, mediation or monthly reporting.

For more information or to apply for the Safe Visitation Program, call the Program Coordinator directly at 403.347.2480.

Monitored Exchange

The Monitored Exchange program facilitates the safe and conflict-free transfer of children between primary and non-custodial parents, where direct contact between parents is prohibited or no contact is requested by the parents.

The Monitored Exchange program supports non-violence and strengthening of families by offering parents and children the ability to participate in a safe, conflict-free exchange. These Monitored Exchanges help remove some of the stress of transferring the children in a safe space with the assistance of a neutral third party. This helps eliminate negative contact between parents and avoid future disharmony.

Who qualifies for the program?

Families who have experience domestic violence/disharmony or the ongoing threat of domestic abuse and whose children are exposed to negative interactions.

If you would like more information regarding the Monitored Exchange Program please call 403.347.2480 or 1.866.347.2480.

If you have a question about one of our programs, please submit the form below and a staff member will be in touch shortly.


For more information:

Call The Outreach Centre at 403.347.2480 or email